Refund policy
At Bukhari & Sons Distributors, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
We accept returns under the following conditions:
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Items must be returned within 14–30 days of delivery
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Products must be unused, unworn, and in original condition
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Items must be returned in their original packaging
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Proof of purchase (order confirmation or receipt) is required
Non-Returnable Items
Certain items may not be eligible for return:
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Final sale or clearance items
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Used or damaged items (not due to shipping)
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Customized or personalized products
Return Process
To initiate a return, please follow these steps:
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Email us at aimsbankers1214@gmail.com
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Include your order number and reason for return
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Our support team will provide return instructions
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Ship the item back to the provided return address
Refunds
Once your return is received and inspected:
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You will be notified of the approval status
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Approved refunds will be processed to your original payment method
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Exchanges
We only replace items if they are:
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Defective
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Damaged during shipping
If you need an exchange, please contact us with photos of the item.
Return Shipping
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Customers may be responsible for return shipping costs (unless the item is defective or incorrect)
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Shipping fees are non-refundable
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We recommend using a trackable shipping service
Damaged or Incorrect Items
If you receive a damaged or wrong item:
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Contact us within 48 hours of delivery
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Provide clear photos of the issue
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We will resolve the issue as quickly as possible
Contact Us
If you have any questions about our Return & Refund Policy, feel free to contact us:
Bukhari & Sons Distributors
1046 Adler Lane
Carol Stream, IL 60188
United States
📧 Email: aimsbankers1214@gmail.com
Thank you for shopping with us. We appreciate your trust and are committed to providing a smooth and reliable experience.